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Reporting A Concern

What We Can Do For You

Members of your Main-Transit Fire Department are pleased to assist in responding to Emergency Medical, Fire and Motor Vehicle Rescue situations.  Please call 911 for all emergencies.

If your concern is not an Emergency matter, please call one of the numbers below.

For Information:

(716) 632-9710

Facilities Reservation:

(716) 810-0135

Public Affairs:

(716) 632-9710


Report A Fire Hazard:

(716) 632-9710


Arson Tipline:

(716) 632-9710




What If Your Concern Is Not a Fire Safety or Emergency Situation?

We are often called about highly frustrating matters that are not specific Fire Emergencies. Though our Firefighters are limited to Fire Emergencies and Concerns, we are pleased to direct you to experts who can handle other important and seemingly related issues...

  • All property complaints and code violations are handled by the Town of Amherst Building Department. Please call: (716) 631-7141.
  • All open burn permits are handeled through the Town of Amherst Building Department.  Please fill out this form and call (716) 631-7141
  • Report illegal parking by calling the Amherst Police at (716) 689-1311
  • Any leaking fire hydrant, broken water supply line should be reported immediately to Amherst Fire Control by calling: (716) 689-1212
  • If you have a question regarding household hazardous waste disposal, or would like information on the next scheduled collection event, please call the Erie County Household Hazardous Waste Hotline at 1-716-858-680
  • Questions regarding the disposal of medications are referred to the NYS Department of Enviormental Conservation or by calling them at 716) 858-6800, option 3.




Other Important Numbers


Electric Power Outage

National Grid



Underground Utilities

Dig Safely New York



Complaints regarding NY State Roads, Trees, etc.

NY State Complaint Line



Building Inspection and Permits

Building Department



Animal Control or Complaint

Animal Control



Water Main Break

Erie County Water Authority



Water in Basement

Engineering Department





Cooking Fire Safety Tips for the Holiday Season

Banquet Facilities

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Have an upcoming Party or Get-Together?

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